Terms & Conditions

Terms & Conditions

1. Definitions:

1.1 In these conditions the following expressions shall have the following meanings:

(a)"Account Customers" means the Customer who has been setup with a credit account by the Company;

(b) "Company" means Four Square Healthcare Limited (Company registered in England and Wales, company number 08836396) whose Business Office is situated at 4, Gurtek Building, Unit 6, Rippleside Commercial Estate, Barking, Essex, IG11 0RJ, Registered Office is 62 Queens Road, Buckhurst Hill, IG9 5BY and VAT Registration number - 217788472. The company does not have any sister company or any other branch.

(c) "Contract" means the contract between the Company and the Customer for the sale and purchase of Goods which shall be subject to these Conditions;

(d) "Customer" means the person, firm, company or other legal entity (including without limitation any Hospital, Universities, Police Forces or other Government Agencies) placing an order with the Company;

(e) "Conditions" means these terms and conditions;

(f) "Goods" means all those goods and materials which are to be supplied to the Customer by the Company under the Contract;

1.2 Words in the singular shall include the plural and vice versa, references to any gender shall include the others and references to legal persons shall include natural persons and vice versa.

1.3 The headings in these conditions are intended for reference only and shall not affect their construction.

2. Formation of Contract:

2.1 These Conditions shall apply to all orders received by the Company from a Customer for supply of goods (the Goods) in the United Kingdom. These Conditions will prevail over any terms and conditions on the Customer's order form, form of contract or any other communication sent by the Customer to the Company and the placing of an order for, or the acceptance of, the Goods by the Customer shall indicate unqualified acceptance of these Conditions. No other conditions whether or not inconsistent with these Conditions shall apply.

2.2 No employee, representative, agent or sales person has the Company's authority to vary, amend or waive any of these Conditions on behalf of the Company and no amendment or additions to any of these Conditions shall be deemed to have been accepted unless accepted in writing by a director of the Company or set out as a special condition in the order confirmation.

2.3 The Company may, share your information such as (name, address, contact details, total amount, IP address, IP Geolocation etc.) and payment details (mode of payment, processing results etc) with fraud prevention agencies at the time of order (offer). A satisfactory clearance of fraud prevention check is vital for the formation of contract between the Company and you.

2.4 The Company may, share your information such as (name, address, contact details, total amount, IP address, IP Geolocation etc.) and payment details (mode of payment, processing results etc) with fraud prevention agencies at the time of order (offer). A satisfactory clearance of fraud prevention checks is vital for the formation of contract between the Company and you. 

3. Customer's Authority:

3.1Customers entering into transactions with the Company expressly warrant that they are authorised to accept and are accepting these conditions not only for themselves but also as agents for and on behalf of all other persons who are, or may become, interested in the Company’s goods or products, whether in whole or part.

4. Prices:

4.1 The price for the Goods will be the price set out in the Company's current catalogue or websites or any specific sales promotional material (unless advised by the Company differently at point of purchase).

4.2 In the unlikely event that the price of an item has been incorrectly advertised the Company will contact the Customer to ask whether the Customer wishes to proceed at the correct price. If not, or the Company is unable to obtain the Customers instructions, the Company will cancel the Order and a full refund will be given where the Company has already received payment for those Goods.

4.3 The Company reserves the right to change any price without notice.

4.4 The Company shall be entitled to increase the price of the Goods at any time prior to delivery to take account of increases in costs including (but not limited to) labour, overheads and transport.

4.5 Prices quoted or prices on company’s website, catalogue or any other marketing material are excluding Delivery Charges applicable and VAT at the standard prevailing rate. Costs of packaging, delivery and any applicable Sales Tax/VAT, duty, customs duties and all other taxes, duties and expenses in respect of the goods and services, will be added to the price as applicable. Any organisations/individuals that are exempt from VAT, must provide a validated certificate at the time of ordering.

5. Details of Specifications:

5.1 Details and specifications of Goods will be as set out in the Company's current website/catalogue/brochures or any other marketing material. The Company reserves the right to alter specifications of any given product and to withdraw any item or promotion without explanation or notification. We will be pleased to confirm the latest specifications for you over an email or telephone.

5.2 All images of products are purely for illustration only, and do not form part of the description of the product.

6. Orders:

6.1 The Company hereby notifies the Buyer that telephone calls received by the Company's order processing and customer support departments may be monitored for quality control, staff training and service improvement purposes.

6.2 Products advertised on the Company's website are an Invitation to Treat and each order will be deemed to be an Offer by the Customer to purchase the Goods upon these Conditions. This will be followed by a receipt of order through an automated email, however it is merely a receipt of Customer's Order (Offer, as explained earlier) and NOT the acceptance of Offer/Order from the Company. The Acceptance of Offer/Order will take place after it is checked by the Company and any changes, if required, will be conveyed to the Customer within 3 working days of receiving the order (offer) either through email or over the phone or by post. Customer's Offer/Order will deemed to be Accepted where no effort to contact the customer is made during this duration or requested changes have been agreed or the ordered goods are actually dispatched thereby forming a Contract.

6.3 Goods are subject to availability, in the event that the Company is unable to supply the Goods, the Customer will be informed as soon as possible. An alternative will be offered or a full refund will be given where the Company has already received payment for those Goods

6.4 Order can be placed through company’s website or by email or fax or by post.

6.5 By placing an order on this website Customers are confirming that they are over 18 years of age.

6.6 All images of products are purely for illustration only and do not form part of the description of the product. The Company cannot accept responsibility for any difference between the image on the website and the actual appearance of the product.

6.7 Orders for In-Stock Items(s) received by 11AM on a working day will be dispatched the same day and orders received after 11AM or on a non working day will be dispatched on the following working day. Where there is no credit account in place already, the order will be considered as received only upon receipt of full payment (including correctly applicable delivery charges). Working Days are Monday to Friday (except public holiday) and working hours from 9:00AM to 5.30PM.

6.8 If an order when packed exceeds more than 1 box of 20kg, it may mean a change in the courier charge, in this situation the company shall make every effort to inform the Customer of the change and take an approval. Under certain circumstances it may still be necessary to amend the courier to a more appropriate service for the goods ordered, this may be due to the bulk or value of the items purchased. In this situation the Company will make every effort to inform the Customer of the change and the reason for the amendment.

6.9 Though every effort is made to keep the stock status on the website as accurate as possible but it constantly fluctuates and a discrepancy may happen. The company will intimate you in case there is any item out of physical stock or lower than the ordered quantity. It will send out a part-shipment without seeking a prior approval unless expressly advised against this by yourself on your order. The company will provide you with Expected Availability Dates or Expected Lead Times, whichever is available, for the Out of Stock or Pending Items and as soon as possible dispatch those. Subsequent deliveries for completing your pending order won’t be charged. This is different to call-off orders where each delivery is separately charged unless otherwise agreed by the company.

6.10 Any mistakes or errors by customers while ordering from our website must be cross checked and rectified by the customer at the Check-Out before submitting the final order copy to the Company. Mistakes and Errors in orders placed through email, fax or post must be cross-checked and rectified by the customer by means of any internal procedures that customers have in place. Orders submitted with the Company must be final copies sent after cross checking for any mistakes or errors. Since the company starts processing the orders as soon as it receives them and in most cases dispatch the same day too, the customer is committed to buy the goods and services ordered as soon as the order is submitted and especially where the goods are stated as in-stock. Where the products and/or services are not mentioned on the company’s website as in-stock then any mistakes or errors must be brought to our attention no later than the close of working day on which the company sends out the order confirmation.

6.11 In case of export orders, the customers are liable to pay any duties, taxes and/or charges levied in the country of import. These are not included or paid as part of the order placed.

6.12 By submitting the order the customer also confirms it’s complete acceptance of the company’s terms and conditions mentioned herein.

6.13 By activating or pressing the Pay Now button the customer acknowledges that they are obliged to pay for what they have ordered, whether or not the customer considers the same as clearly and explicitly mentioned on the website.

7. Deliveries and Carriage Charges:

7.1 All Orders will be dispatched by the most appropriate route and by most appropriate Courier or Postage Company. Where a Customer suggests an alternative route or places an Order outside the normal schedule, the Company shall have the right to charge the entire cost of delivery, irrespective of the value of the Order. The Company will not cover any loss during the transit where the goods’ delivery is handled by the Customer’s courier company or freight agent.

7.2 The Goods shall be delivered to the address stated in the Contract and the signature of an employee or agent of the Buyer at such address shall be conclusive proof of the delivery of the Goods. Goods are generally delivered at the reception and/or ground floor of the stated delivery address. Any special delivery requirements or difficulties in delivering (e.g. narrow doorways, stairs, and restricted access) should be made known to the Company at the time of placing the Order and may be subject to additional costs. The Company cannot accept responsibility for any difficulties in delivery as a consequence of information or lack of information supplied by the customer.

7.3 The Company will use reasonable endeavours to deliver each of the Customer's Orders for the goods within the time agreed and if no time is agreed then within 30 days. But, the timing is not of essence. If despite these endeavours, the Company is unable for any reason to delivery within this time frame then it will not be deemed in breach of the Contract, nor (for the avoidance of doubt) will the Company have any liability to the customer for direct, indirect or consequential loss or damage howsoever caused (including as a result of negligence) by any delay or failure in delivery. Any delay in delivery will not entitle the customer to cancel the Order or to receive a refund of any monies paid unless and until the customer has given 14 days' notice before cancellation to the Company requiring the delivery to be made and the Company has not fulfilled the delivery within that period. The customer shall have no other remedy in respect of late delivery. All goods are sold subject to reasonable availability and where appropriate, the Company reserves the right to substitute materials of equivalent or superior specification without notice.

7.4 Unless otherwise stated in the Contract, the price of the Goods shall not include the cost of delivery where the agreed delivery location is within the United Kingdom, the Isle of Man or the Channel Islands. In the case of 'special deliveries' (i.e. deliveries that are not normal scheduled deliveries) a separate charge will be specified in the Contract. Any orders that are not to main land UK may incur additional costs. These will be advised to the Customer prior to the Order being dispatched.

7.5 If the Customer fails to take delivery of the Goods on the date of delivery the Company will be entitled, at its sole discretion and without prejudice to its other rights, either:

(a) to store the Goods at the risk of the Customer and the Customer shall pay all costs and expenses of such storage (including any insurance) and any additional costs of carriage incurred; or

(b) to terminate the Contract with immediate effect and dispose of the Goods as the Company may determine suitable.

7.6 The Company reserves the right to deliver in instalments at its discretion. Where delivery is by instalment, each instalment shall be treated as a separate contract and the failure by the Company to deliver any one or more instalments in accordance with these Conditions, or any claim by the Customer in respect of any one or more instalments shall not entitle the Customer to treat the Contract as a whole as repudiated.

7.7 The Customer shall indemnify and hold the Company harmless from and against any costs or losses incurred by the Seller as a result of the Customer's failure to take delivery of the Goods on the delivery date (in which case such indemnity shall include any additional storage charges) or cancellation of any order.

7.8 Company will hold Unsuccessful Deliveries returned to it for 3 weeks. If contact with the customer is not successful then after this period it reserve the right to dispose-off the goods and no refund shall be payable. If a successful contact is made with the customer then depending on the case an extra administrative plus redelivery charge shall be applicable

7.9 The Company uses the services of Parcelforce and Royal Mail as it’s preferred shippers, however it may choose to use any other shipper suitable depending on availability, item value, weight and volume. A signature will be required at the time of delivery so please ensure that someone is available to accept and sign for the delivery.

7.10 Delivery can be made and at any time between 7:30AM – 6.30PM. Broadly speaking, the Company offers 4 Delivery Services (please also see section 6.7 and 6.8 in conjunction with this). These are:

(a) A Tracked Courier 1 - 3 Working Day Delivery (Monday - Friday). Most orders will be delivered (or delivery attempted) within 1 Working Day after dispatch. *For a very small number of UK postcodes an extra day or two extra is required.

(b) A Tracked Courier 2- 4 Working Day Delivery (Monday - Friday). Most orders will be delivered (or delivery attempted) within 2 Working Day after dispatch. *For a very small number of UK postcodes an extra day or two extra is required.

(c) Royal Mail 24 (Monday - Saturday). This service is offered only for low value orders with packed weight less than 2Kg. The goods will usually be delivered in 1 - 2 days after dispatch. *For a very small number of UK postcodes an extra day or two extra is required.

(d) Royal Mail 48 (Monday - Saturday). This service is offered only for low value orders with packed weight less than 2Kg. The goods will usually be delivered in 2 - 4 days after dispatch. For a very small number of UK postcodes an extra day or two extra is required.

 *Please click here for a list of UK Postcodes and available services.

7.11 In case of a payments made by a Debit or Credit Card or a Paypal payment the delivery can only be made to the registered address for the respective payment method.

7.12 FREE Shipping/Delivery provided on ALL UK Mainland Deliveries for Order value GBP90+VAT or over. Either a tracked courier 2 – 4 Working Days or Royal Mail 48 delivery service (as applicable) will be provided Free of Charge.

7.13 For Free of Charge Non-Mainland UK Deliveries a different Order value applies. Either a tracked courier 2 – 4 Working Day Delivery or Royal Mail 48 delivery service (as applicable) will be provided Free of Charge. For this reason, the Non Mainland UK Deliveries are divided into 3 zones, namely, Zone 2, Zone 3 and Zone 4 -

(a) Zone 2 contains Postcodes - IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17- 26, PH30-44, PH49-50, ZE. For deliveries to these postcodes a free delivery is provided where value of goods ordered is minimum GBP250+VAT.

(b) Zone 3 contains Postcodes - BT, IM, TR21-25. For deliveries to these postcodes a free delivery is provided where value of goods ordered is minimum GBP350+VAT.

(c) Zone 4 contains Postcodes - PO30-41. For deliveries to these postcodes a free delivery is provided where value of goods ordered is minimum GBP220+VAT.

7.14 Goods shipped direct from suppliers may be subject to a different carriage charge. This will be advised prior to the Order getting dispatched to the Customer.

7.15 Timed deliveries and weekend deliveries also available, irrespective of the order value these cost extra as per weight and volume.

7.16 With reference to section 7.11, 7.12, 7.13 and 7.14, the delivery charges for all orders whether placed through website or not will be checked by the company after complete order being submitted and for any discrepancy it will contact the customer for an approval. This will be calculated based on ordered products’ weight and volume and the complete delivery address provided.

7.17 Deliveries are signed for as ‘unexamined’ .The complete packaging should be retained and pictures taken if pilferage and breakage during transit is suspected. The Company and the Carriers should be notified immediately. Claims cannot be considered unless these conditions are observed

7.18 Upon delivery the customer must inspect the goods carefully as the company will be unable to accept responsibility for damage in transit, short deliveries, incorrect supplies due to picking error or misinformation or loss of products unless the customer emails the company within three (3) days from the date of delivery.

7.19 In the event of non-arrival of Goods, the Customer must inform the Company within five (5) days of the date of the invoice or advice of dispatch, whichever is earlier, otherwise no claim can be considered.

7.20 The Company anticipates that all deliveries will arrive as specified, however it cannot accept any liability for any unexpected delay or lost deliveries.

8. Payment:

8.1 UK Customers can pay by Credit or Debit Cards, PayPal, Cheque or a Bank Transfer. In case of Payment by Card, the Billing address MUST be same as registered address for the card used for payment and in case of payment by PayPal, the delivery can only be made to your address registered with PayPal. If these do not match then we may not be able to supply. Company reserve the right to request the customer for payment by bank transfer or a cheque or a demand draft in situations where full matches with registered addresses  cannot be ascertained. If there is a problem with this then the customer can discuss the situation and the company may consider the request depending on merit.

8.2 A Website Account is not same as having a credit account and is simply a medium to place an order. An advance payment is required for orders placed through the website unless there is already a credit account set-up for that customer.

8.3 Customers such as NHS, GP surgeries (NHS funded) and Police Forces will get an immediate credit account with 30 days credit terms, provided the orders are supported by an official purchase order. For GP surgeries (NHS funded) a credit account can also be requested by placing their first order on the surgery’s headed paper with a request to process it on our standard 30 days credit terms along with complete invoicing details provided. This can be faxed or emailed as a scanned copy or posted to us. The Company at it’s discretion also provide a credit account to GP Surgeries by simply having the information mentioned on an email to us.

8.4 In tune with NHS guidelines, all NHS Orders (on Credit terms) requires Official Purchase Order for the orders to be processed unless and advance payment is being made. Upon having a credit account set-up, GP surgeries may place subsequent orders (on Credit terms) by fax , post, by emailing sales@foursquare-healthcare.co.uk or by ordering through company’s website by applying for a website account, if they already do not have one.

8.5 The Company may at its sole discretion agree to set up a Customer on a credit account. Standard method of payment for credit accounts is by direct debit and Customers should set up a direct debit payment arrangement with their Bank or Building Society.

8.6 The Customer shall make payment for the Goods in full not later than the end of the month after the month in which the invoice for the Goods is dated. The Company shall be entitled to invoice each instalment as and when delivery has been made. Time of payment shall be of the essence of the Contract. The Company may accept alternative methods of payments, at its sole discretion.

8.7 All other accounts including prepayment accounts and all other purchases require payment at time of order placement. The Company may, at its sole discretion, accept payments by credit, debit card or BACS.

8.8 In the event of overdue payment the Company may charge interest at the higher of a rate of four per cent above the base lending rate from time to time of National Westminster Bank plc or such rate as is set down in any relevant statute. Such interest will accrue, compounded on a daily basis, from the date upon which payment was due until payment in full and shall continue both before and after judgement and the Company will be entitled to suspend delivery of subsequent Orders and any agreed discounts until the outstanding amount has been received.

8.9 Where, after acceptance of an order, the Company has grounds for believing that Customer may not be able to fulfil its payment obligations, the Company shall be entitled to require from the Customer suitable security for such payment obligations prior to delivery of the Goods.

8.10 The Customer shall not purport to set off or withhold any payment claimed or due from the Company under any Contract.

9. Retention of Title and Ownership of Risk:

9.1 All Goods supplied by the Company to the customer shall remain the property of the Company until such time as the Company receives payment in full for the Goods and of all other monies due to the Company from the customer. Until such payment as aforesaid, is received, the separate identity of those Goods shall be maintained by the customer. After delivery of the Goods to the customer or his nominated sub-purchaser, the Goods shall be at the customer’s risk and the customer shall insure those Goods against loss or damage.

9.2 Until such time as title in the Goods shall pass to the customer in accordance with the foregoing provisions, the Company shall be entitled at any time to repossess the Goods whether with or without notice and the Company and its employees or agents shall have the right at any time to enter upon the premises of the customer for the purpose of effecting such repossession.

10. Cancellation or Amendment of Orders:

10.1 Goods are not supplied on Sale or Return basis. The Company will use all reasonable endeavours to meet Customers' individual requirements but the Company shall be under no obligation to accept cancellation or other amendment to any Order or any part of an Order once accepted by the Company. Where the Company agrees such cancellation or amendment to an Order, it is on the understanding that the same is carried out in agreement to our terms and conditions.

10.2 Customer must email the Company (on email address- sales@foursquare-healthcare.co.uk) prior to returning any product(s) with in 14 calendar days of receiving the delivery and then return the same only upon receiving company’s approval with applicable terms and procedure which are acceptable to the customer. However, this return period is limited to purchase as an individual for Personal use only. The Company is under no obligation to accept a return where the purchase is made by an individual/business/organisation/institute/group for commercial use. It will consider such return requests on a case by case basis. In both scenarios, the Return Deliveries have to be arranged and paid by the customer. Company aims to reply back in Three (3) working days of receiving a returns request. Customers must not simply refuse to accept any delivery if they wish to return the product(s) ordered as the company will not be able to treat it as a return from customer and still charge the customer for full amount. Please see section 7.5 , 7.7 and 7.8 under Deliveries and Carriage Charges for rules regarding Unsolicited returns.

10.3 Good(s) must be returned by the customer within 14 calendar days of raising a request to return. The Returns must be received by the company within 5 working days or 7 working days of the Return request getting accepted in case of returns coming from Mainland UK and Outside Mainland UK (mentioned under our deliveries section) respectively. In case of authorised returns being delivered back to the company outside of this time frame, the company is under no obligation to issue any refund or credit the customer account and the returns shall be treated as unsolicited returns as explained in section 7.5, 7.7 and 7.8.

10.4 Goods must be returned as sold i.e. in the unused, unopened, in original box/pack as supplied by the manufacturer, free from any wear and tear on the product or it’s original box/pack provided by the manufacturer, without any labels or markings by the customer and resalable as new. Goods that have been damaged, handled improperly, used, have been opened fully or partially, seals and labels have been removed or tampered with cannot be returned.

10.5 In case of return of a faulty product or error by the company, when informed within the 14 day period of receiving the good(s), these will be collected by the company or it’s appointed personnel or courier or postage amount refunded to the customer in case the customer has arranged the return delivery on company’s request. In case of a collection being arranged by the company, the return parcel must made available at a ground floor level, properly packed to save it from any damages during transit with appropriate return address label affixed over the outer box/case and any other irrelevant labels or markings on the outer box/case must be removed.

10.6 In case of faulty product or incorrect products being returned, these must be in original box/pack as provided by the manufacturer, with (all) accessories or parts and product literature that comes with the product included. These must not be damaged or missing as the same needs to go back to the manufacturer for proving a fault and have a replacement supplied; otherwise it may not be possible to secure a replacement.

10.7 Goods that are made on order or have been specifically procured for the customer or are shipped directly by the manufacturer cannot be returned unless there is a fault and this must be informed to the company on an email. Many furniture items and capital goods come under this category. In case, the company receives a request for returning these type of goods within 14 days of delivery, it assures to try and work out any possible way in which this request can be upheld. However, this has to be reviewed on a case by case and item by item basis and may incur a administrative and/or a restocking charge of 15 - 35% +VAT of the item value or a minimum of GBP15+VAT to the customer.

10.8 The Company reserves the right, at its discretion, to charge the Customer 20% of the full price to cover costs it may incur as a result of a customer ordering stock items in error.

10.9 Products that are assembled and installed or are assembled prior to delivery cannot be returned unless there is a fault.

10.10 Sealed goods if opened cannot be returned, whether or not a return is requested within 14 days of delivery.

10.11 For Health & Hygiene reasons some products cannot be returned even if a return is requested within14 days of delivery. For example – needles, syringes, incontinence products, nebulisers, mouthpieces for spirometers and peak flow meters, nasal cannulas, oxygen masks, nebuliser masks and mouthpieces, gloves of any type, couch rolls, thermometers, face mask, disposable caps and gowns etc. This is only an example and not an exhaustive list of item that cannot be returned.

10.12 Personalised goods cannot be returned unless there is a fault.

10.13 Product(s) bought in a Sale or at a Discounted Price cannot be returned. We won’t be able to issue any refund or a credit for the same.

10.14 Any free gifts or other promotional items delivered must also be returned.

11. Warranty and Liability:

11.1 All products are covered under respective manufacturers’ guarantee/warranty terms. For some products purchased the company may ask the manufacturer to contact the customer directly to establish the nature of the fault and then depending on the fault will either organise a repair or replacement or in some instances ask the customer to liaise with the manufacturer directly.

11.2 The following provisions of this Condition 11 sets out the Company's entire liability (including liability for the acts and omissions of its employees, agents and sub-contractors) in respect of:

(a) any breach of the Contract; and

(b) any representation (other than fraudulent misrepresentation) statement or tortious act or omission (including negligence) arising under or in connection with the Contract.

11.3 Goods are supplied according to the descriptions and specifications given in the relevant catalogues or website or marketing materials of the Company. Unless otherwise advised to the Customer on acceptance of the Order the Company gives no warranty other than that offered by the manufacturers of the Goods. The Company makes no representation as to the suitability of fitness of any goods for any particular purpose unless expressly given or made in Company brochures or websites. For details of manufacturer's warranties, refer to the Company's catalogue or to the manufacturers own description and specification.

11.4 In the event that an item is defective within the meaning of the Sale of Goods Act 1979 (as amended from time to time) the Company reserves the right, at its absolute discretion, to replace or repair the Goods as an alternative to refunding the purchase price.

11.5 In the event that the Customer has a valid claim for any defect, loss, damage or non-compliance with the Contract the Company's only obligations in respect of such defect, loss, damage or non-compliance shall be to:

(a) make good any shortage or non-delivery; and/or

(b) at its option replace the items concerned or refund the cost of such Goods to the Customer and any transport costs incurred by the Customer in connection with the delivery of the Goods in question and/or their return to the Company. In the event that the Company agrees to a replacement, the original items of concern must be returned within the following timeframes

12. Use of Information:

12.1 Information that you provide or which we obtain about you, your business or the Directors/Members of your business will be held in our computer and manual systems and used for credit scoring; administration of your account; customer and product analysis; market research and to improve the products and services we offer.

12.2 The Company may provide your business name and address, details (including dates of supply) of the products and services you take from us (Account Information) to manufacturers (either directly or through a data services provider) to enable the manufacturers to understand preferences, ensure satisfactory stock levels and improve products and services.

12.3 The Company may carry out credit checks with licensed credit agencies or guarantors. The Company and the agencies, may keep a record of the search.

12.4 The Company may, with your consent, send you information by email, phone or post about other products and services (including those from other organisations) in which you may be interested.

12.5 The Company may, share your information such as (name, address, contact details, total amount, IP address, IP Geolocation etc.) and payment details (mode of payment, processing results etc) with fraud prevention agencies at the time of order (offer). This is vital for the formation and/or performance of contract between the Company and you. 

13. Force Majeur:

13.1Deliveries against the contract may be suspended pending any contingencies beyond our control and the Company shall not be liable for any loss or damage occasioned to the customer thereby.

14. Contracts (Right of Third Parties) Act 1999:

14.1 No person who is not a party to this Agreement is entitled to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

15. Proper Law:

15.1 This contract shall be governed by and constructed according to the law and the purchaser submits to the jurisdiction of the courts.

15.2 These terms of trade will prevail over any conditions that shall be issued by the customer.

15.3 Customers should not rely on any representations made by staff as they do not form part of the contract or collateral contract.

15.4 The above Conditions shall apply to all total orders for goods received by the Company for supply in the United Kingdom. No other conditions whether or not inconsistent with these Conditions shall apply.